Privacy Policy
Introduction
This Privacy Policy outlines how Dorkita Babyspace Online collects, uses, maintains, and discloses information collected from users of our e-commerce platform in Ghana. We are committed to complying with Ghana’s Data Protection Act, 2012 (Act 843) and other relevant regulations.
Information We Collect
We may collect the following personal data:
- Contact information (name, email address, phone number)
- Delivery address
- Payment information (processed securely through our payment gateway)
- Purchase history and preferences
- Device and browsing information (IP address, browser type)
How We Use Collected Information
- To process and fulfill orders
- To improve customer service
- To personalize user experience
- To send periodic emails (order updates, promotions)
- To comply with legal requirements in Ghana
Data Protection Measures
We implement appropriate security measures including:
- SSL encryption for data transmission
- Secure payment processing
- Restricted access to personal data
- Regular system security updates
Data Retention
We retain personal data only as long as necessary for:
- Fulfilling orders and providing after-sales service
- Complying with Ghanaian tax and business laws
- Resolving disputes
User Rights
Under Ghanaian data protection laws, users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of data (subject to legal requirements)
- Object to certain processing activities
Third-Party Disclosure
We do not sell or trade user data. We may share information with:
- Delivery partners (for order fulfillment)
- Payment processors
- Legal authorities when required by Ghanaian law
Cookies
Our website uses cookies to enhance user experience. Users may set their browsers to refuse cookies.
Changes to This Policy
We may update this policy periodically. Users will be notified of significant changes through our website or email.
Contact Information
For privacy-related inquiries:
Email: info@dorkitababyspace.com
Phone: 233 20 030 6865
Address: Maserati Street, Bulemin-Gbawe
Effective Date: 6th April, 2025